Every Answer Is Read by a Real Person
A kind member of our team personally looks over every question and answer before anything is sent to the authorities. You are never just a number on a screen.
Find more info about how to answer each question below:
We are an independent assistance service. Our kind, knowledgeable team will gently walk you through every question, carefully check your answers for small mistakes, send your details on your behalf, keep you updated on the status, and answer any questions you have along the way.Take your time. We don't rush you. We want to get it right the first time.
Step-by-step questionnaire · Human review of every answer · Status updates · Friendly support within 24 hours
We are not affiliated with the UK Government or GOV.UK. You may also apply directly through the official UK Government website if you prefer.
We are a private, third-party assistance service. Our service fee is separate from the UK Government's own ETA fee, and it covers the kind, careful help you receive from a real member of our team:
We guide you through a plain-English questionnaire, one gentle question at a time.
A trained member of our team reads every answer and checks for small mistakes before anything is sent.
Once you are happy, we securely send your application to the UK authorities on your behalf.
We keep an eye on your application and email you the moment there is news to share.
If something needs adjusting, we explain it clearly and help you put it right.
Email our patient team any time. A real person will reply, usually within 24 hours.
A kind member of our team personally looks over every question and answer before anything is sent to the authorities. You are never just a number on a screen.
We protect your details with the same level of security used by major banks. Look for the small padlock in your browser — it's there to reassure you that everything you share with us is private.
Support requests can be submitted 24/7 via email. Typical response time is within 24 hours. A real person — not a robot — will reply to you with care.
Here is exactly what happens, in three simple steps. There are no surprises and nothing technical — we promise.
We ask you simple questions, one at a time, in plain English. Each question has a short note explaining why we need the answer, so you always understand what is being asked.
A trained member of our team personally reads through your answers and gently makes sure everything matches your passport. If anything needs a small correction, we email you in plain language with clear instructions.
Once you are happy and we are happy, we carefully send your details to the UK authorities on your behalf. You will get a friendly email confirming everything has gone through.
Before anything is sent to the UK authorities, a real person quietly makes sure that all of these important details are exactly right:
Sharing your passport details online can feel worrying — and we completely understand. Here is exactly how we look after you:
Your information is protected using the same secure technology used by major banks. The small padlock in your browser is there to reassure you that everything is private.
A trained member of our team — not a computer — personally looks over your application. We believe the kind, careful eye of a real person is irreplaceable.
Typed a number wrongly? Spelled your name slightly differently than your passport? Our team is specifically trained to spot these gentle slips before they become a problem.
We do not rush. Each application is given the time it deserves. Your peaceful holiday is far more important than saving a few minutes.
There is no rush. When you feel comfortable, we are here to gently guide you through, one question at a time. If you have any questions before you begin, our friendly support team would be very happy to help.